To place an order, explore our collection, select the item you wish to purchase, choose the appropriate size, and add it to your shopping cart. Proceed to checkout and follow the instructions to complete your purchase.

Orders are processed swiftly to ensure prompt delivery. If you need to modify or cancel your order, contact our customer service team as soon as possible. We will attempt to accommodate your request based on the current order status.

Our accepted payment methods include PayPal, Visa, American Express, Mastercard, and Apple Pay.

Absolutely, we prioritize your security. Our website employs advanced encryption and security protocols to protect your transactions.

Upon placing your order, you will receive an email confirmation detailing your order. If you do not receive this confirmation, please reach out to our customer service for assistance.

Free Shipping on Standard Orders of $150 or over $150. If your order is under$150, you must pay a flat cost of $4.99.

We currently offer shipping within the United States. We do not ship outside of the United States. We apologize for any inconvenience caused.

After your order has been dispatched, you will receive a tracking number via email. To track an order, you can track the order by visiting the Track your order page and entering the tracking number or order number and email.

Returns are accepted within 15 days from the date of receipt, provided items are in their original condition with all tags attached. Please note, certain item types may be excluded from returns.

For returns, please follow the detailed instructions on our returns page. Refunds typically take 10 to 15 business days to process once we have received the returned merchandise.

Luxhaya ensures the authenticity of all our products. We procure directly from the brands or their authorized distributors.

Yes, a size guide is available on each product page to assist you in selecting the perfect fit.

Care instructions vary depending on the product and material. We advise checking the specific care label on your item or consulting our online product care guide.

If an item is unavailable, you can sign up to be notified when it is back in stock on the product page. Alternatively, our customer service can assist in finding a similar product.