To make a purchase on Luxhaya, browse through our extensive collection of luxury brands and products. Once you've found your desired item, select your preferred size and color, then click on the "Add to Cart" button. Review your cart, and when you're ready to complete your purchase, proceed to checkout. Follow the prompts to enter your shipping information, choose a payment method, and confirm your order. You'll receive an email confirmation once your order is successfully placed.

If you haven't received your order within the expected delivery timeframe, please check your email for any dispatch or tracking information that may have been sent. If you still can't locate your order, contact our customer service team with your order number for assistance. We're here to help Monday - Saturday, 11 am - 9 pm GST.

After your order has been dispatched, you will receive an email with your tracking information. Use this information to track your order's progress directly on the courier's website. If you encounter any issues or do not receive your tracking information, please contact our customer service for further assistance.

Luxhaya is committed to ensuring your complete satisfaction with your purchase. If you're not happy with your order, we offer a returns policy for items returned within a specific period in their original condition, with all tags attached and in their original packaging. For detailed information on how to return an item and the conditions for returns, please refer to our Returns and Refunds Policy available on our website.